Accounting shouldn't be a chore. Certainly not a time consuming one. At Ecommerce Accountants we have specialised in order to make the accounting seamless, a source of useful insight rather than just a compliance exercise, and most importantly, fast and simple. We want you to be spending your time on what really matters. Leave the accounting to us.
This runs through our thinking on everything, from how we start working with you, the software we work with, and how we manage your work and any enquiries.
We are only happy if our service is value for money for you. With a specialist, you are never paying for your accountant to learn the ins and outs of your industry.
We seek to provide peace of mind that your accounting is taken care of. We have clear process for making sure your work gets done correctly, on time, every time.
When you click Get Started, you'll get to book in a discovery call. On this call, your accountant will spend 15-30 minutes learning about your business and its needs, and discuss how we can help you achieve your goals.
On the discovery call, once we have a sense of which services you need and the scope of help you want, your accountant will provide you with a quote. After the first two months we'll review if pricing is appropriate, and update you if it should change. In 9/10 cases the original pricing is good.
A couple of minutes after the call, your accountant will send you an e-signable proposal detailing the scope discussed on the call along with the quote provided. If you are happy to proceed you can sign there and then.
The next working day you'll get your first invoice along with an electronic checklist of tasks to complete: including providing us with ID for our Anti-Money Laundering checks, granting agency with HMRC, and settling the invoice. Once complete we get started working for you.
If you approach us just after your year-end, we'll backdate the fee to the start of the period, e.g. 12 x your monthly accounting fee (note this includes only the portion of your fee that is for accounting). If it's half-way through the year we would back-date 6 months, etc.
Whenever we need something from you, we send you an electronic checklist that lets you upload it directly, along with comprehensive guidance. As part of the initial onboarding we set up work on a schedule, e.g. for VAT Returns, each quarter once the work is ready to start, you'll get a prompt to check you've added all of your invoices, etc.
Yes. And the same goes for your bookkeeper (sometimes this is the same person). When they go on holiday, they'll nominate a colleague to field any urgent queries from their clients while they're away.
Absolutely. This can be done at any time by simply speaking with your accountant. They'll confirm the changes you've requested on email, and update your next invoice accordingly.