What does the process look like for each service?


Visit our Process Maps page where each service has been mapped visually so that you can get a quick overview of timeline, which tasks we do (on the right hand side in pink), and what you would need to do (on the left hand side in grey).

For each of the processes (apart from new client enquiries) for the tasks that we need you to do (most commonly uploading documents and confirming yes/no if something applies to you), you will receive an electronic checklist to make it simple for you to provide the information we need and when to do it. This is the same tool we use to keep track of your work and deadlines.

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