It is a monthly rolling contract. You can disengage from our services at any time for any reason and you will receive a refund in full for any services not used, subject to a fee to cover any admin or advice cost rendered in the year.
As a guide, if you left us after the first month, no refund. If you leave us after 6 months, 5 months refunded. If you leave us after 13 months and we have already started your return, we will finish this for you, and refund 1 month of fees.
Bookkeeping and VAT fees are charged in arrears in respect of the bookkeeping/VAT period just completed. If we have started the work we will finish it for you. If we have not startedm full refund.
If you're after a bit of advice and not ready to commit to an accountant, you can book a consultation call with us.
Ahead of the call you can fill in a questionnaire to grab the basic details about your business so we can spend our time discussing higher value points. We can cover a range of topics including:
The call is 15 minutes.
Not strict. If we have a couple minutes of chit-chat about recent global pandemics, we'll add this on at the end. We leave a 15 minute buffer after calls to accommodate this.
If you come onboard as a client your fee is credited back to your account.
What is the cost?
The consultation call is £50, including VAT.
What if I just want to ask about your services?
In this case, please get in touch by submitting a message on the Instant Quote form.
You've read our FAQs, blog posts, testimonials, understand the costs and are satisfied that we know our accounting for ecommerce. Then go ahead an click below to sign up.