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We first started working with Ecommerce Accountants 2 years ago following a disastrous experience with our previous accountant - without naming and shaming I'll just say we didn't have a very osome experience with them and when we finally left and moved to Ecommerce our accounts were in a right mess! Joe and his team were a breath of fresh air at that time. Calm, collected and clearly knew what they were talking about. A world away from the sloppy accounting, poor communication and elaborate excuses of our previous firm. Joe reassured us that everything was fixable and he and his team would be available to help us get things back in order.
In the couple of years that followed Ecommerce has been great. Our VAT is handled promptly and professionally by Vincent and Vipul is currently preparing our year end accounts. Communication has been timely, professional and genuinely helpful and you really get a sense that the team understands the unique complexities of Amazon - both in a selling and accounting sense.
Ecommerce are not the cheapest 'Amazon specialist' accounting firm out there - neither do they have the fancy 'live chat 24/7' platform touted by other companies in the space. But trust me - I'd rather spend a little more to be able to send an email with an important accountancy question and have a next day response from a professional that can actually understand and help, than a live chat with someone that doesn't know what FBA stands for.
I'd recommend Ecommerce accountants to any Amazon or online seller big or small. They are friendly, knowledgeable and efficient.