We've been trading on Amazon for around 3 and a half years now, firstly as a sole trader, then as a limited company. Our primary business model is online arbitrage, but we have recently ventured into unique bundles too.

We first started working with Ecommerce Accountants 2 years ago following a disastrous experience with our previous accountant - without naming and shaming I'll just say we didn't have a very osome experience with them and when we finally left and moved to Ecommerce our accounts were in a right mess!

Joe and his team were a breath of fresh air at that time. Calm, collected and clearly knew what they were talking about. A world away from the sloppy accounting, poor communication and elaborate excuses of our previous firm. Joe reassured us that everything was fixable and he and his team would be available to help us get things back in order.

In the couple of years that followed Ecommerce has been great. Our VAT is handled promptly and professionally by Vincent and Vipul is currently preparing our year end accounts.

Communication has been timely, professional and genuinely helpful and you really get a sense that the team understands the unique complexities of Amazon - both in a selling and accounting sense.

Ecommerce are not the cheapest 'Amazon specialist' accounting firm out there - neither do they have the fancy 'live chat 24/7' platform touted by other companies in the space. But trust me - I'd rather spend a little more to be able to send an email with an important accountancy question and have a next day response from a professional that can actually understand and help, than a live chat with someone that doesn't know what FBA stands for.

I'd recommend Ecommerce accountants to any Amazon or online seller big or small. They are friendly, knowledgeable and efficient.

We began working with Ecommerce Accountants in 2020 to streamline our financial management and gain specialised expertise in ecommerce accounting.

As Menotti, an online retailer selling through our website and Amazon, we needed accountants who understood the complexities of e-commerce platforms and sales channels. Other accounting firms often lack awareness of online business aspects and complexities, which is why Ecommerce Accountants have stood out to us from the very beginning. 

Our decision to partner with Ecommerce Accountants was driven by their reputation for tailored solutions in the e-commerce sector. From day one, they demonstrated a deep understanding of our business model, which focuses on direct-to-consumer sales through multiple online platforms.

Before engaging Ecommerce Accountants, we managed our accounts internally, which often led to challenges in accurately tracking revenue streams and managing expenses across different channels.

Since working with Ecommerce Accountants, we've experienced significant improvements in our financial operations. Their expertise has not only saved us valuable time but also provided us with greater confidence in our financial data.

One of the standout benefits has been the accessibility of the Ecommerce Accountants team. They are always responsive to our queries, offering clear explanations and strategic advice tailored to our ecommerce needs. This personalised approach has enabled us to make informed decisions and optimise our financial strategies effectively.

We would particularly like to commend Jack Robinson and Joseph Cox for their exceptional support and expertise throughout our partnership.

Based on our experience, we wholeheartedly recommend Ecommerce Accountants to any e-commerce business seeking specialised accounting services. They have become an integral part of our growth journey, ensuring our financial health aligns with our business goals.

Ecommerce Accountants were one of the first expenses I added to my business soon after starting my Amazon brand, Beechmore Books.

Finding an accountant who truly understands Amazon was challenging, but Joe and his team stood out immediately. Joe’s firsthand experience selling on Amazon was clear, and his depth of knowledge was unmatched by anyone I've met - both then and now.

From the very beginning, when we were still under the VAT registration threshold, Ecommerce Accountants provided invaluable support. Over the next four years, their expertise guided me as our sales grew to exceed seven figures annually.

They played a crucial role in managing our cash flow, cost of goods sold, and financing, ensuring that our financial operations were always clear and under control - something that became increasingly important as the supplier invoices increased in value!

Their support was indispensable when we eventually exited the brand. Navigating the complexities of an exit process was made significantly easier with their guidance and thorough understanding of our financials - they went above and beyond.

Joe and his team are not just accountants; they are partners who have been instrumental in our success. Their dedication, knowledge, and proactive approach have made a significant difference to Beechmore Books.

If you are in e-commerce and need a reliable, knowledgeable, and supportive accounting team, I highly recommend Ecommerce Accountants.